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Northeast Georgia Health System
Winder, Georgia
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Pharmacy Technician - Call Center
This is the full performance level for pharmacy technicians. Employees at this grade level serve as staff pharmacy technicians receiving little guidance from more experienced staff members for more complex patients and procedures, and require minimal supervision. The call center pharmacy technician is located within the Birmingham VA call center. The call center pharmacy technician will provide direct and comprehensive telephone support for Veteran patients. Functional responsibilities include providing medication information and provide customer service aligned with the overall mission, vision, and goals of the VA. The primary function will be to process patient requests appropriately, applying knowledge of pharmacy practice, VHA national scheduling guidelines, VA regulations, outpatient
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