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Northeast Georgia Health System
Winder, Georgia
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Pharmacy Manager Customer Service Center
The Pharmacy Manager of the SWHP Customer Service Center is responsible for operational oversight of the SWHP Customer Service Center including financial responsibilities and all managerial activities relative to staffing, work assignments, hiring/termination, performance reviews, orientation, and professional development. The Manager is responsible for ensuring service level and key performance indicators (KPIs) consistently meet or exceeds standards (both operational and regulatory).WHAT IS EXPECTED:- Manages multi-functional operations within the Customer Service Center to ensure communication and interactions meet quality standards and provide the highest customer experience to create a "
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