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Duke University Health System
Durham, North Carolina
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Pharmacy Technician
This announcement has been posted to current, permanent federal employees. All others should apply to CBSS-1112279-21-PHAR-SAS. The Outpatient Phone Triage Pharmacy Technician is primarily responsible for management of incoming pharmacy phone calls and prescriptions requests; secondary responsibilities include filling prescriptions within the central outpatient pharmacy. Duties include but are not limited to: Receives telephone calls and answers patient inquiries related to process questions. Refers clinical and other judgmental questions to the supervising pharmacist or designee. Documents patient interaction in electronic medical record, as appropriate. Relays information related to medication recalls, shortages and substitutions by contacting patients and/or mailing notifications as di
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