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Duke University Health System
Durham, North Carolina
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Pharmacy Technician I
Job SummaryProvides support to the Anticoagulation/Medication Therapy Management Clinic.Job DutiesProvides clerical support for all aspects of the patient's visit to the clinic including but not limited to: scheduling functions using the Cadence scheduling program, contacting patients regarding appointments, and retrieving patient information and demographics.Triages phone calls and responds to e-mail, EPIC, and voicemail messages.Creates telephone encounters within EPIC to document communication from a patient or care team member to pharmacists and other health care providers, including but not limited to: requests for new lab order, medication refills, and patient questions.Retrieves lab results and outside facility records to be
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