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Duke University Health System
Durham, North Carolina
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Supervisor- Specialty Pharmacy Technician
Job DescriptionResponsible for the direct daily supervision of pharmacy service representatives (PSRs) personnel providing proactivecompliance and ordering calls for all medications dispensed by CVS Caremark Specialty Pharmacy Network. Supervised activities include those outlined in reporting employee essential duties and responsibilities. Critical responsibilities includeparticipation in the hiring process, provision of guidance and direction to staff, schedule preparation, and management, ensuring adherence to standard operating procedures, staff training, problem-solving and follow-up, performance monitoring and evaluation, including corrective action, and data gathering and report preparation.Ensuring adherence to all Regulatory and Accreditation standards
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