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Duke University Health System
Durham, North Carolina
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Pharmacy Customer Service Representative
Job Description***This position includes a $1,500 retention bonus for external new hires. You will receive a portion after 3 months of employment and the remainder after 12 months of employment.* As a Pharmacy Technician - Clinical Support Services you will be assisting the pharmacist and communicating directly with patients over the telephone, scheduling medication deliveries, tracking lab data, billing, and prior authorization, among other duties. The Pharmacy Technician is essential to ensuring all patients receive their medication in a friendly and timely manner. The Pharmacy Technician - Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth s
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