This position is located at VA Puget Sound Heath Care System Outpatient Pharmacy, a two-divisional facility in Seattle and Tacoma. The incumbent will work at the Seattle Division. The incumbent has responsibility for the daily maintenance and oversight of all Outpatient Pharmacy automated dispensing equipment in the Central Pharmacy and the Addictions Treatment Clinic Pharmacy. Duties include but are not limited to: Automation Coordinates the technical aspect of Outpatient Pharmacy drug distribution activities to ensure standard operating procedures are in alignment with automation capabilities so that efficiencies are maximized. Incumbent is instrumental in recommending changes for the improvement of the workflow, work methods and priorities involved within the drug distribution system. Resolves problems and complaints regarding Outpatient Pharmacy automation. Troubleshoots problems with the current automation (SciptPro, Endicia, Eyecon, ScripTalk, and VetLink Systems in Central Pharmacy and Avatar in the Addictions Treatment Clinic Pharmacy) and any future automation. Ensures that equipment is cleaned and maintained to minimize downtime. Trains and orients Pharmacy Staff, Controlled Substance Inspectors and other Medical Center Staff involved in operating the automation. Maintains the ScriptPro user file. Adds new and deletes obsolete items from the ScriptPro drug library. Maintains the ScriptPro NDC file at the Seattle division to ensure pill imaging and barcode scanning features are up to date and accurate. Controlled Substances Prepares and fills outpatient orders and requests for controlled substances from the Central Pharmacy Vault utilizing the VistA controlled substances software and ScriptPro system. Participates in 72-hour inventories and monthly-unannounced inventories utilizing the VistA controlled substances software. Receives new stock and returned stock into the controlled substances inventory and ensures the accuracy of controlled substances records. Interacts with Controlled Substance Inspection Officials in troubleshooting problems. Keeps supervisors immediately informed of any suspicious loss of narcotics. Monitors controlled substances accountability records to identify questionable circumstances or unusual trends by examining pre-defined surveillance reports, written controlled substance records, and individual patient records. Communicates to supervisor any activities involving controlled substance that deviate from approved policies and procedures. Provides controlled substance training for technicians, pharmacists, and inspectors at both divisions. Other Duties Serves as service line timekeeper on a regular basis. Assists in the quality management of Pharmacy Service by participating in process action teams and continually seeking ways to improve the service provided to patients and other customers. Serves as on-line back up to other Outpatient Pharmacy technicians, which includes but is not limited to answering the phones, helping patients at the window, filling prescriptions and preparing packages for mail out. Assists the Seattle Outpatient Operations Supervisor and Technician Supervisor in collecting data for workload reports and process improvement projects. Trains pharmacy technicians how to perform unsigned renewals and has oversight of the pharmacy phone technicians. Assists the supervisor in the preparation of the daily assignment schedules, ensuring adequate staffing coverage during staff breaks and lunches, and assists the supervisor in interviewing applicants. Work Schedule: Monday - Friday, 7:00 am - 3:30 pm, Occasional weekends and Holidays, Seattle Division Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.