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Northeast Georgia Health System
Winder, Georgia
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Clinical Pharmacy Technician Trainee
Job DescriptionExciting opportunity for Clinical Pharmacy Technician Trainee's to work in a complex, high impact customer service role for our Care/Participant Services department. Pharmacy Technicians in Care/Participant Services accept incoming calls related to requests submitted to Participant Services, resolves issues via mail, and partner with other departments to ensure timely resolution of requests/inquiries, which include: Pharmacy, Shipping, Customer Care, Finance, Claims Processing, and Eligibility. This position will be utilizing systems and queues to assist with task resolution. Follow up on requests is imperative to ensure appropriate and efficient handling. Ensure full and proper issue resolution.Schedule: Monday-Friday 9am-5:30pm EST with one Saturday a m
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