Career Center

Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS and Leadership Behaviors. Manages all facets of the daily clinical operations of the Pharmacy Department. Supports and is responsible for compliance with CT Children's, state, and federal laws, policies, and regulations. Manages the clinical pharmacist responsibilities in the hospital and the development of clinical pharmacist services within the hospital. Provides leadership to the department and ensures effective management of human resources and fiscal resources in accordance with current organizational policies and procedures. Reports to the Director of Pharmacy.

Job Duties

DEPARTMENT LEADERSHIP:

• Establishes and communicates a clear vision for the pharmacist staff that is focused on quality clinical care and regulatory compliance, and, is aligned with organizational objectives.
• The manager is responsible for fostering staff growth and development both professionally and personally. The clinical manager should take part in engaging team members with organizational initiatives such as cultivating departmental diversity, equity, and inclusion; creating a culture of respect; and being an ally.
• Establishes and implements short- and long-term goals and supporting clinical objectives, policies, processes and operating procedures to improve results and patient care within the facility
• Monitors and evaluates pharmacist interventions, and other measures of clinical effectiveness to continue to support the clinical development of staff within the organization
• Provide support, guidance, and direction to pharmacy team and ancillary support services while promoting the values of our organization and facilitates teamwork and cooperation among staff.

DEPARTMENTAL CLINICAL OPERATIONS/QUALITY IMPROVEMENT:

• Coordinates, supervises, and directs clinical pharmacy programs, activities and resources in the provision of clinical pharmacy services, including, but not limited to, monitoring of drug therapy and the provision of drug information.
• Ensures compliance with state/federal documentation requirements.
• Works with organizational stakeholders to provide clinical pharmacy team the opportunity to create new clinical services and expansion for the pharmacy department

• Provide constructive feedback to team members via quarterly check-ins, annual reviews, and as needed when required to promote patient safety.

• Provide clinical guidance and oversee development and revision of drug therapy and therapy guidelines
• Designs, establishes and maintains a pharmacist staffing plan (including staffing when required) that effectively accomplishes the department's goals and objectives.

• Develops and implements cost-effective and clinically sound formulary management program as leader of the Pharmacy and Therapeutics Committee.

• Incorporates lean processes and continual improvement pillars in clinical goal development and process design Collaborates in the development and review and development of clinical policies and procedures.
• Ensures appropriate education of affected staff including organizing peer education opportunities.
• Involvement in the building, support, and optimization of pharmacy infrastructure systems including but not limited to: automated dispensing cabinets (OmniCell), sterile compounding software (Dose Edge), and electronic health record (Epic).
• Provides appropriate development opportunities to ensure the clinical pharmacist staff is competent and continually improving their performance.
• Demonstrates knowledge and educates others of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence.

Supervisory Duties (if applicable)

• Hiring, oversight, management, and development of clinical pharmacy staff

• Communicates expectations, provides ongoing coaching/feedback, objectively assess employee performance and provide appropriate rewards, recognition, and/or discipline as warranted. As necessary, develop, enact, and carry-out performance improvement plans with team members not meeting expectations

• Perform regular rounds with staff to enhance employee engagement and celebrate individual and/or departmental successes.
• Ensures compliance with all Human Resource policies and procedures.
• Manages approximately
  • 16 FTE Pharmacists
  • 1 FTE Assistant Manager of Pharmacy Operations
• On Call
  • On call rotation with pharmacy leadership (one week of on call per 3 week period).

• Minimum education: Bachelor's degree in Pharmacy or PharmD required.
• Minimum experience: Five to 10 years in a hospital pharmacy, including supervisory responsibility and pediatric experience
• Preferred education & experience:
  • Hospital Residency training preferred.
  • Master's degree in management-related field is preferred.